Privacy Policy

1. Introduction

Yunavoreon Fitness Center ("we", "our", "company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our fitness services and facilities.

We believe in transparency and want you to understand exactly how your data helps us provide you with exceptional fitness experiences while keeping your information secure.

2. Information We Collect

To provide you with personalized fitness services, we may collect several types of information:

• Personal Information: Name, surname, date of birth, gender, and emergency contact details
• Contact Information: Phone number, email address, and postal address
• Health & Fitness Data: Medical conditions, fitness goals, physical limitations, and workout preferences
• Membership Information: Payment details, membership type, and billing history
• Facility Usage: Check-in times, classes attended, and equipment usage patterns
• Communication Records: Your interactions with our staff and customer service

3. How We Use Your Information

Your information enables us to deliver exceptional fitness services tailored to your needs:

• Service Delivery: Providing personalized training programs and fitness consultations
• Safety & Security: Ensuring facility safety and emergency response capabilities
• Membership Management: Processing payments, renewals, and account maintenance
• Communication: Sending important updates, class schedules, and promotional offers
• Improvement: Analyzing usage patterns to enhance our facilities and services
• Legal Compliance: Meeting regulatory requirements and maintaining necessary records

4. Data Sharing & Third Parties

We maintain strict control over your personal information and only share data when necessary:

• Service Providers: Trusted partners who help us operate (payment processors, cleaning services)
• Health Professionals: Licensed trainers and nutritionists providing your services
• Legal Requirements: When required by law enforcement or legal proceedings
• Emergency Situations: Medical emergencies requiring immediate attention

We never sell your personal information to third parties for marketing purposes.

5. Data Security & Protection

We implement comprehensive security measures to protect your information:

• Physical Security: Secure facilities with controlled access and surveillance systems
• Digital Protection: Encrypted data storage and secure transmission protocols
• Access Controls: Limited staff access on a need-to-know basis
• Regular Audits: Periodic security assessments and system updates
• Staff Training: Regular privacy and security training for all team members

6. Your Privacy Rights

You have comprehensive control over your personal information:

• Access Rights: Request copies of all personal data we hold about you
• Correction Rights: Update or correct any inaccurate information
• Deletion Rights: Request removal of your personal data (subject to legal requirements)
• Portability Rights: Receive your data in a structured, machine-readable format
• Objection Rights: Object to certain types of data processing
• Consent Withdrawal: Withdraw consent for data processing at any time

7. Data Retention

We retain your personal information only as long as necessary:

• Active Membership: Throughout your membership period for service delivery
• Legal Requirements: As required by applicable laws and regulations
• Dispute Resolution: Until any legal claims or disputes are resolved
• Automatic Deletion: Data is automatically purged when no longer needed

8. Cookies & Online Tracking

Our website and mobile app may use cookies and similar technologies to enhance your experience. These help us understand how you interact with our digital services and provide personalized content. You can control cookie settings through your browser preferences.

For detailed information about our cookie practices, please review our separate Cookie Policy.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will:

• Notify Members: Send email notifications about important updates
• Website Updates: Post the new policy prominently on our website
• Facility Notices: Display notices at our fitness centers
• Transition Period: Provide reasonable time to review changes before implementation